Knowledgebase Add an SRV Record in cPanel Some services ask you to add an SRV record to your domain DNS. This is common with services such as Microsoft 365, voice services… Read article
Knowledgebase Find Your Website Root Directory in cPanel Your website root directory is the folder where the files for a website live. For your main domain, this is usually public_html. This matters… Read article
Knowledgebase Unzip Files in cPanel File Manager You can use cPanel File Manager to extract uploaded archive files, such as .zip files. This is useful if you have uploaded a compressed… Read article
Knowledgebase Create a Subdomain in cPanel A subdomain is an extra address that sits before your main domain name. For example, if your domain is example.co.uk, you could create a… Read article
Knowledgebase Export a Database from phpMyAdmin You can export a database from phpMyAdmin in cPanel. This creates a .sql file that can be downloaded to your computer. To export a… Read article
Knowledgebase Preventing Disk Usage Issues Disk usage problems are easier to prevent than fix. A hosting account can fill up because of large files, too many backups, growing email… Read article
Knowledgebase Find Disk Usage in cPanel If your hosting account is using more disk space than expected, cPanel can help you see where the space is being used. To check… Read article
Knowledgebase Check Inode Usage in cPanel An inode is a file-system record. In practical terms, each file and folder in your hosting account uses an inode. This means a hosting… Read article
Knowledgebase Creating a Secure Password A strong password helps protect your account, website and email from unauthorised access. Use a password that is long, unique and difficult to guess.… Read article
Knowledgebase How to Manage Email Accounts in cPanel Steps Log in to cPanel. Go to Email > Email Accounts. Use the search box if you need to find a specific email account.… Read article
Knowledgebase How to Create an Email Account in cPanel Steps Log in to cPanel. Go to Email > Email Accounts. Click Create. If you have more than one domain, choose the domain from… Read article
Knowledgebase How to Create and Download Backups in cPanel Create a Full Account Backup Go to Files > Backup. Click Download a Full Account Backup. Choose Home Directory from Backup Destination. Enter an… Read article