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Web Hosting

Support articles for this topic.

Can I Have Root Access on a Managed Cloud Server?

Root access gives full administrative control of a server. On a managed cloud server, this level of access is normally handled by 4UHosting as… Read article

My Site Has Been Migrated. What Now?

After a website migration, the next step is to check the copied site before sending visitors to the new hosting account. If we have… Read article

What Hosting Does a Magento Site Need?

Magento can run on standard hosting, but it is usually more demanding than a simple brochure website or small WordPress site. For a smaller… Read article

Hits and Page Views

Hits and page views are not the same thing. Hits A hit is a request for a file from the server. This can include:… Read article

What Is Bandwidth?

Bandwidth is the amount of data transferred between your hosting account and its visitors or users. For a website, bandwidth is used when someone… Read article

Will My Website Work the Same After Migration?

The aim of a website migration is to move the site so it works as closely as possible to how it worked before. After… Read article

Changing File Permissions

File permissions control who can read, write, or run files and folders on your hosting account. Recommended Permissions For most websites, use: Files: 644… Read article

My Site Displays Index Of

If your website shows Index of instead of your website, the server has not found a homepage file in the folder it is loading.… Read article

Images Not Showing

If images are not showing on your website, the browser may not be able to find or read the image files. Check the Image… Read article

Common Server Ports

Server ports are used by different services to accept connections. These are some of the common ports you may see when setting up email,… Read article

What Information Do You Need for a Migration?

The information needed for a migration depends on the type of website and the old hosting setup. Common details include: The domain name being… Read article

How Do I Get SSH Access?

SSH access is disabled by default on hosting accounts. If you need SSH access, contact support and explain why you need it. Request SSH… Read article

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