Your website root directory is the folder where the files for a website live. For your main domain, this is usually public_html.
This matters because files placed in the correct root directory can be loaded by visitors. For example, if your home page file is called index.php or index.html, it normally needs to be in the root directory for that site.
To find the root directory for your main website:
- Log in to the client area at https://clients.4uhosting.co.uk.
- Choose My Services.
- Find the hosting service and select Manage.
- Select Login to cPanel from the left side.
- Open File Manager.
- Open the
public_htmlfolder.
If you are checking a subdomain or another domain attached to the same hosting account, open Domains in cPanel. The document root is shown alongside the domain.
Be careful when moving or deleting files in a website root directory. Removing the wrong file can stop the website from loading properly. If you are unsure, please contact support before making changes.