Email Account Settings for All Email Clients and Devices

These settings will work for any email client, any device or software that uses the standard Email protocols, SMTP, POP and / or IMAP. We have provided both SSL and non SSL options. If you are having trouble connecting to your email, you should check that your email settings match the ones below.

Connecting via SSL (recommended)

Username:
Your username is always your email address.

Password:     
The password you chose when you created the Email account in cpanel. Note: In your email software, you should not use "SPA - Secure password authentication". Make sure you choose the "Plain text" option.

Incoming Server:
This is usually mail.yourdomain (where yourdomain is your own domain name)  - for example mail.exampledomain4u.co.uk  Your incoming and outgoing  server details were Emailed to you in your hosting details, but you can find this info easily by going to Email Accounts in your cpanel interface and clicking Connect Devices next to the Email address you want to set up. There are auto configuration options for most Email client software  and the manual configuration details are also displayed at the bottom left.

Incoming mail  ports:
IMAP: Port 993
POP3: Port 995

Depending on your email client options, you will use either POP, or IMAP to download your messages, the above ports are the secure ports for these services.

Outgoing Server:
Again, this is mail.yourdomain, depending on your domain name,  the same as the incoming server above.

Outgoing mail  ports:
SMTP: Port 465

Mail servers use the SMTP protocol to send mail. The secure SMTP port is 465.

You must authenticate with our system to send mail, so in your email software you must enable the SMTP authentication option.

Connecting without SSL

Username:
Your username is always your email address.

Password:     
The pasword you chose when you created the Email account in cpanel. Note: In your email software, you should not use "SPA - Secure password authentication". Make sure you choose the "Plain text" option.

Incoming Server:
mail.yourdomain (where yourdomain is your own domain name)  - for example mail.exampledomain4u.co.uk

Incoming mail  ports:
IMAP: Port 143
POP3: Port 110

Depending on your email client options, you will use either POP, or IMAP to download your messages, the above ports are the non - secure ports for  these services.

Outgoing Server:
SMTP: Port 25, or 26

Mail servers use the SMTP protocol to send mail. The non secure SMTP port is 25, but you can also use 26 if your ISP blocks outgoing mail on port 25.

You must authenticate with our system to send mail, so in your email software you must enable the SMTP authentication option.

If you are confused by the server name info above, you can get the exact info that relates to any of your individual email accounts by performing the following:

1. Login to your cPanel interface
2. Click Email Accounts
3. Next to the account you need the info for, click Connect Devices.
4. Scroll down to the "Manual Settings" section. You will see the info that specifically relates to your email account.

If you have any problems using this info, please raise a support ticket and a member of staff will be more than happy to go through it with you.

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