{"id":52,"date":"2025-12-16T11:52:00","date_gmt":"2025-12-16T11:52:00","guid":{"rendered":"https:\/\/www.4uhosting.co.uk\/articles\/?post_type=kb_article&p=52"},"modified":"2026-08-19T14:00:49","modified_gmt":"2026-08-19T13:00:49","slug":"use-spam-filters","status":"publish","type":"kb_article","link":"https:\/\/www.4uhosting.co.uk\/articles\/knowledgebase\/use-spam-filters\/","title":{"rendered":"How to Use Spam Filters in cPanel"},"content":{"rendered":"
\"Spam<\/figure>\n

Turn Spam Filtering On<\/h2>\n
    \n
  1. Log in to cPanel.<\/li>\n
  2. Go to Email > Spam Filters<\/strong>.<\/li>\n
  3. Turn on Process New Emails and Mark them as Spam<\/strong>.<\/li>\n<\/ol>\n

    Change the Spam Threshold<\/h2>\n
      \n
    1. Go to Email > Spam Filters<\/strong>.<\/li>\n
    2. Click Spam Threshold Score<\/strong>.<\/li>\n<\/ol>\n
      \"Spam<\/figure>\n
        \n
      1. Choose a score from the menu.<\/li>\n
      2. Click Update Scoring Options<\/strong>.<\/li>\n<\/ol>\n

        Move Spam to a Spam Folder<\/h2>\n
          \n
        1. Go to Email > Spam Filters<\/strong>.<\/li>\n
        2. Turn on Move New Spam to a Separate Folder<\/strong>.<\/li>\n
        3. cPanel will place spam in a spam<\/code> folder instead of leaving it in the inbox.<\/li>\n<\/ol>\n

          Empty the Spam Folder<\/h2>\n
            \n
          1. Go to Email > Spam Filters<\/strong>.<\/li>\n
          2. Click Configure Spam Box Settings<\/strong>.<\/li>\n
          3. Choose whether to empty one spam folder or all spam folders.<\/li>\n
          4. Confirm the deletion.<\/li>\n<\/ol>\n

            Automatically Delete Spam<\/h2>\n
              \n
            1. Go to Email > Spam Filters<\/strong>.<\/li>\n
            2. Turn on Automatically Delete New Spam<\/strong>.<\/li>\n
            3. Click Configure Auto-Delete Settings<\/strong>.<\/li>\n
            4. Choose the auto-delete threshold.<\/li>\n
            5. Click Update Auto-Delete Score<\/strong>.<\/li>\n<\/ol>\n

              Add an Address to the Whitelist<\/h2>\n
                \n
              1. Go to Email > Spam Filters<\/strong>.<\/li>\n
              2. Click Show Additional Configurations<\/strong>.<\/li>\n<\/ol>\n
                \"Additional<\/figure>\n
                  \n
                1. Click Edit Spam Whitelist Settings<\/strong>.<\/li>\n
                2. Click Add A New "whitelist_from" Item<\/strong>.<\/li>\n
                3. Enter the email address.<\/li>\n
                4. Click Update Whitelist<\/strong>.<\/li>\n<\/ol>\n

                  Add an Address to the Blacklist<\/h2>\n
                    \n
                  1. Go to Email > Spam Filters<\/strong>.<\/li>\n
                  2. Click Show Additional Configurations<\/strong>.<\/li>\n
                  3. Click Edit Spam Blacklist Settings<\/strong>.<\/li>\n
                  4. Click Add A New "blacklist_from" Item<\/strong>.<\/li>\n
                  5. Enter the email address.<\/li>\n
                  6. Click Update Blacklist<\/strong>.<\/li>\n<\/ol>\n

                    Notes<\/h2>\n
                      \n
                    • Lower threshold scores catch more spam but may catch more genuine mail too.<\/li>\n
                    • Auto-delete permanently removes matching messages, so use it carefully.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                      Turn Spam Filtering On Log in to cPanel. Go to Email > Spam Filters. Turn on Process New Emails and Mark them as Spam.…<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","kb_category":[14],"class_list":["post-52","kb_article","type-kb_article","status-publish","hentry","kb_category-cpanel-email"],"_links":{"self":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":16,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/52\/revisions"}],"predecessor-version":[{"id":1250,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/52\/revisions\/1250"}],"wp:attachment":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/media?parent=52"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_category?post=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}