{"id":43,"date":"2026-02-17T09:44:00","date_gmt":"2026-02-17T09:44:00","guid":{"rendered":"https:\/\/www.4uhosting.co.uk\/articles\/?post_type=kb_article&#038;p=43"},"modified":"2026-08-19T14:00:42","modified_gmt":"2026-08-19T13:00:42","slug":"clear-email-disk-usage","status":"publish","type":"kb_article","link":"https:\/\/www.4uhosting.co.uk\/articles\/knowledgebase\/clear-email-disk-usage\/","title":{"rendered":"How to Clear Email Disk Usage in cPanel"},"content":{"rendered":"<figure class=\"wp-block-image\" style=\"margin:1.35rem 0 1.75rem;\"><img decoding=\"async\" src=\"https:\/\/www.4uhosting.co.uk\/articles\/wp-content\/uploads\/2026\/08\/01-email-disk-usage-main-11.png\" alt=\"Email Disk Usage screen in cPanel\" style=\"display:block;max-width:100%;height:auto;\" \/><\/figure>\n<h2>Steps<\/h2>\n<ol>\n<li>Log in to cPanel.<\/li>\n<li value=\"2\">Go to <strong>Email &gt; Email Disk Usage<\/strong>.<\/li>\n<li value=\"3\">Choose the email account from the <strong>Account<\/strong> menu.<\/li>\n<li value=\"4\">Find the mailbox folder you want to clean.<\/li>\n<li value=\"5\">Click <strong>Manage<\/strong> next to that folder.<\/li>\n<li value=\"6\">Choose which messages to remove from the <strong>Messages to delete<\/strong> menu.<\/li>\n<li value=\"7\">Click <strong>Delete Permanently<\/strong>.<\/li>\n<li value=\"8\">Confirm the deletion.<\/li>\n<\/ol>\n<h2>Search for a Mailbox<\/h2>\n<ol>\n<li>Use the search box to find a mailbox or folder.<\/li>\n<li value=\"2\">Sort the mailbox list by name, message count, or disk usage if needed.<\/li>\n<li value=\"3\">Open <strong>Manage<\/strong> for the folder you want to clean.<\/li>\n<\/ol>\n<h2>Notes<\/h2>\n<ul>\n<li>Deleted messages cannot be restored from this screen.<\/li>\n<li>Disk usage values may not update instantly because servers cache mailbox sizes.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Steps Log in to cPanel. Go to Email &gt; Email Disk Usage. Choose the email account from the Account menu. Find the mailbox folder&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","kb_category":[14],"class_list":["post-43","kb_article","type-kb_article","status-publish","hentry","kb_category-cpanel-email"],"_links":{"self":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":16,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/43\/revisions"}],"predecessor-version":[{"id":1247,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_article\/43\/revisions\/1247"}],"wp:attachment":[{"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/media?parent=43"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.4uhosting.co.uk\/articles\/wp-json\/wp\/v2\/kb_category?post=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}