Moving a domain name from one provider to another is usually a straightforward process, but a little preparation can prevent unnecessary delays.
The exact steps depend on the domain extension. A .com transfer is not handled in exactly the same way as a .co.uk transfer and different registrars may describe the process using slightly different wording. Even so, the same basic principles apply: you need control of the domain, access to the right contact details and time to make the move safely.
Check the domain is eligible to transfer
Some domains cannot be transferred immediately. For many generic domains, recent registration, recent transfer or certain status locks can delay a transfer. If the domain is very new or has just been moved, check the rules before starting.
It is also worth checking the expiry date. Do not leave a transfer until the last moment if the domain is important. Give yourself enough time to resolve any issues.
Remove the transfer lock if required
Many domains have a transfer lock to protect them from unauthorised moves. Before transferring, you may need to remove that lock in your current registrar’s control panel.
This is a normal security step. If you cannot find the option, contact the current provider and ask how to prepare the domain for transfer.
Get the authorisation code
For many domain extensions, you will need an authorisation code. This may also be called an EPP code, transfer code or AuthInfo code.
The code proves that you are authorised to move the domain. Request it from the current registrar and keep it private. You will usually enter it when placing the transfer order with the new provider.
For .uk domains, the process often involves changing the IPS tag instead of using the same style of EPP transfer code. The new provider should tell you which tag to use.
Check your contact email
Transfers often rely on email notices or confirmations. Make sure the registrant or admin contact email is correct and accessible before you start.
If the email address is old, closed or belongs to someone who no longer works with you, update it first. Be aware that some contact changes may trigger additional checks or temporary restrictions, so do not leave this until the day the domain expires.
Protect your DNS and email
Transferring a domain does not always change where the website or email points, but mistakes with DNS can cause disruption.
Before starting, make a note of current DNS records, nameservers, email routing and any records used for services such as verification, email authentication or third-party tools. If the new provider will manage DNS after the transfer, make sure those records are recreated correctly.
For business domains, this step is especially important. A domain transfer should not accidentally break email.
Plan the timing
Most transfers are routine, but timing still matters. Avoid starting a transfer right before a major launch, busy sales period or holiday when nobody is available to respond to confirmation emails.
If your website and email are business-critical, speak to the new provider first and confirm the process for your domain extension.
With the right details ready, a domain transfer is usually uncomplicated. Check eligibility, remove the transfer lock if required, collect the correct authorisation details and protect your DNS before making the move.